Earlier to-day, CMC Integrity Services Officer "John I-Won't-Tell-You-My-Last-Name" also refused to tell me who his boss is, when I tried to follow up on this high profile complaint (just before he put the phone down on me mid-sentence).
So can I give you a bit of advice John? That petty obstruction only damns the CMC, and casts severe doubt on the organisation's abilities, transparency and integrity - and in our wired World, it doesn't "Hide" anything. When I next call, I'll be asking for Helen Couper. Quite reasonably, I now refuse to deal with a gentleman who hangs up on me, and hides the most basic info from the public.